Frequently Asked Questions
Everything you need to know about your Gelous journey.
How long does the Gelous gel polish last?
When applied correctly with our UV/LED lamp, Gelous polish is designed to last up to 2-3 weeks without chipping or peeling.
Are your products vegan and cruelty-free?
Yes, absolutely. All Gelous products are 100% vegan, cruelty-free, and 10-free, meaning they are formulated without the most common harmful chemicals.
How long will it take for my order to arrive?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express shipping options are available at checkout.
Can I return my products if I change my mind?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened.
Do I need a UV or LED lamp for the polish to dry?
Yes, Gelous gel polish requires a UV or LED lamp to cure. It will not air dry like traditional nail polish.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.